Thank you ever so much to Tim and the team at Hands Cleaners for all of their hard work on our property in Somercotes. The thorough clean on our rental premises was excellent and we would highly recommend the company. We did not have any issues during the process and the work was undertaken to a high standard. A very reliable and efficient service. We look forward to working with Tim and the team on future projects.
Since I started in December 2016 as Facilities Manager, in all my dealings with Hands Cleaners I have found them to be extremely professional in both the standards and the service they provide.
When I have had any requests or problems they have sorted these as swiftly as possible and to my satisfaction.
Due to this I have been able to build up a good relationship, particularly with their management team, where I am confident I can rely on them to deliver the standard required on site.
Jamie Wilkinson, Facilities Manager
I just wanted to give some feedback from a recent meeting: Management wished me to thank Hands for the great service that is provided to our site. Nothing is too much trouble. Whenever we have requested extra staff for one off jobs, or extra hours from the regular staff, it has always been provided. The standard of work is high and the staff are flexible and friendly.
When Hands took over our contract and in less than 3 days into the contract, we were already seeing vast improvements.
This is largely due to your Projects Manager’s efforts and professionalism. I have every faith in her to improve and lead our cleaning provision. She is most certainly an asset to Hands Cleaners.
I also have to say that your Industrial Manager is of a similar vein – extremely polite, accommodating and professional.
We are very glad to have Hands Cleaners on board with us.
Darren Nicholas, Facilities Manager
A huge thanks to Racheal, Sam and Richard for all the time and effort they put into cleaning the premises here at Upper Parliament Street whilst preparing for our infection control inspection. We passed without any issues and it was commented that the inspector had not seen a practice like it, in terms of our high level of cleanliness.
The Contract Manager is outstanding at her job, she is extremely reliable, an excellent communicator, works to a high standard and always puts the customer first. I hope she and the team will be recognised for all their efforts.
Wendy Learmonth, Premises Project Manager
I wanted to give you some feedback from the work your team have completed at our site this afternoon.
Your chaps are fantastic, the restaurant and Reception floor look amazing.
The kitchen also looks superb.
The chaps have worked really hard.
Please pass on our thanks!
We transitioned over from a long term cleaning services provider to Hands Cleaners around 16 months ago. During the sales, transition and implementation process all of the contact provided has been smooth and professional. Hands Cleaners tupe’d over the existing staff ensuring the process was clear and as pain free as possible which not only made it easy for those workers in scope but also for our company. The services provided since implementation have met all of our expectations and high standards and we are looking forward to having a long and successful professional relationship with Hands.
Emma Grewal, Process and Admin Manager
I would just like to say thank you for the great job your team done today cleaning our site, our staff are delighted with the great job they have done and please would you pass on my thanks to your team.
Rob Plowright, Specialist Services Engineer
This is the first time we have used a cleaning company and I am so glad we chose to work with you. The service has been excellent from the start. We initially dealt with the Business Development Manager who was very professional and went out of his way to ensure we created the package that was perfect for us. At no time did I feel that there was a one size fits all approach. The Contracts Manager for our account has been in regular contact to make sure we are satisfied, and is very proactive. I genuinely feel that your company cares, and wants to make sure the service provided is delivered to a very high standard. Our cleaners are excellent and communication is efficient.
I would be happy to recommend you to others.